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Children and young people have the right to access a confidential support service.

Confidentiality means that children and young people are able to talk to someone and know that it won’t be shared without their knowledge and prior consent.

Only when a worker thinks that a child or young person or someone they talk about may be at risk of harm would the worker need to speak to someone else.

Workers will always try to let a child or young person know if they need to talk to someone else about them.

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